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Oh blog. I’ve neglected you.

Photo: Flickr user http://www.flickr.com/photos/rosengrant I’m a bad blogger, and it was brought home to me last night in front of a crowd. While teaching last night at Algonquin College, I called up...

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UPDATED 23/4/2012: Is good news not as good as NO news?

This story is getting a lot of attention, at least in Ottawa and Canadian political circles today. I encourage you to read the whole thing, including the online version. But here’s a précis. Tom Spears...

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Escape from app-pression

Yesterday I posted about the idea that we can get hemmed in by structures. We can work within a structure to replicate things, and do it really well, but that’s not the same as making our own rules....

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Resources from presentation today.

If you’re here because of the presentation I gave today, here’s the link. All the best.

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SMB 101 Post #8: every interaction matters.

Every interaction matters, especially for retail shops. I negotiated a deal with my partner last night: a trip to Ikea to check out storage in return for a stop at a Dairy Queen for something cold...

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IABC Trends 2013 conference winner!

Happy to announce that Algonquin College PR student Jillian Keene was the winner of a day pass to the IABC’s conference here in Ottawa this week. Jillian will join a large group of seasoned and new...

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Storify demonstrates how not to react to public criticism.

From Journalism.co.uk The recent kerfuffle over Storify and the ability of Facebook users to use it to post material from secret groups has got me thinking about the reaction of companies to real or...

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Choose event settings carefully

Before I get into the blog post proper, a quick note: my heart goes out to all those suffering in Boston. If you would like to help those affected by the bombings, I might suggest The One Fund, which...

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Is copying a news release plagiarism?

Plagiarism is a big deal from the time we all go to school. Of course, back when I was in my first university program in the 1980s, plagiarism was achieved by retyping content. The Internet, CTRL-C and...

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Monday morning movie break

Saw these two things this morning, and can’t help but share them. First, Doug Gilmour sells (?) computers: Second, the incomparable Chris Hadfield pretty much does a music video that can not be topped....

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How could Nutella be this dumb?

Following up on my previous post about the threat to World Nutella Day… Ferrero’s Italian site has a news release. “World Nutella Day: una positiva conclusione del caso Un positivo contatto diretto tra...

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Social Media Success and the Second Commandment

    NOTE: This is a repost from my June 18 post on the wonderful Spin Sucks blog, written by the fine people at Arment Dietrich and kept vibrant by a community of smart commenters and guest posters....

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Don't alienate the person you want to influence

It’s something that happens to us all, probably every day: we see a news story, a blog post, a tweet, a FB update. It talks about some law or poicy that’s changed things in a way we don’t like. And we...

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Government shows it's hard to be social when you're not social

A bit of a media — well, not a storm — drizzle began in my city last week. My local newspaper ran the story “Four staff work on widely-unwatched PMO promo videos.” The nub of the story: in January of...

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Digital Canada 150 - ahead to the past!

I was pleasantly surprised to discover that — as if by magic — just a few days after writing “It’s hard to be social when you’re not social” about the Canadian federal government’s difficulty grappling...

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Online harassment is epidemic. Be prepared. Act.

If you’ve never seen or experienced some form of online harassment, you are in a TINY minority. This was brought home to me recently with the impact of a hammer on a nail. Survey results from a poll by...

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